GDPR / Privacy policy

PRIVACY AND COOKIES POLICY

Effective Date: 24 June 2026

1. Data Controller

The controller of your personal data is:

MELKA Sp. z o.o.
ul. Boczna 3
44-240 Żory
Poland
VAT ID (NIP): [INSERT CURRENT COMPANY VAT ID]
E-mail: melka@melka.com.pl
Phone: +48 32 435 12 60

The Controller makes every effort to protect the privacy of users visiting the melka.pl website and to ensure the security of personal data processing.

2. Scope of Processed Data

While using the website, we may process the following personal data:

  • First and last name,

  • E-mail address,

  • Phone number,

  • Company name,

  • Job position,

  • Correspondence address,

  • Information contained in the submitted message,

  • IP address,

  • Statistical data regarding website usage.

Providing personal data is voluntary; however, it may be necessary to provide certain services or respond to inquiries.

3. Purposes and Legal Bases for Data Processing

Personal data may be processed for the following purposes:

Contact Form Handling

To respond to inquiries, prepare quotations, or conduct business correspondence.

Legal basis:

  • Article 6(1)(b) GDPR – taking steps prior to entering into a contract,

  • Article 6(1)(f) GDPR – the legitimate interest of the Controller consisting of conducting business communications.

Order Fulfilment and Business Cooperation

For preparing quotations, processing orders, arranging deliveries, and customer service.

Legal basis:

  • Article 6(1)(b) GDPR.

Direct Marketing

For providing information about products, services, and the activities of MELKA Sp. z o.o.

Legal basis:

  • Article 6(1)(f) GDPR.

Newsletter

If a user subscribes to the newsletter, their data will be used to send commercial information, information about new products, promotions, industry events, and other information related to the activities of MELKA Sp. z o.o.

Legal basis:

  • Article 6(1)(a) GDPR (consent).

4. Newsletter

By subscribing to the newsletter, the user agrees to receive commercial information electronically.

Consent may be withdrawn at any time by:

  • Clicking the unsubscribe link included in each newsletter message,

  • Sending an e-mail to: melka@melka.com.pl.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

5. Data Recipients

Personal data may be shared with entities supporting the Controller in the following areas:

  • Website hosting,

  • IT systems maintenance,

  • E-mail services,

  • Accounting and legal services,

  • Newsletter distribution,

  • Analytics and marketing tools.

These entities process data solely on the basis of appropriate agreements and in accordance with applicable laws.

6. Data Retention Period

Personal data is stored:

  • For the period necessary to respond to an inquiry,

  • For the duration of business cooperation,

  • For the period required by applicable laws,

  • Until consent is withdrawn – in the case of newsletters,

  • Until the expiration of potential legal claims.

7. User Rights

Every data subject has the right to:

  • Access their personal data,

  • Rectify inaccurate data,

  • Erase personal data,

  • Restrict processing,

  • Data portability,

  • Object to processing,

  • Withdraw consent at any time,

  • Lodge a complaint with the competent data protection authority.

8. Transfers of Data Outside the European Economic Area

Some tools used by the Controller (e.g., Google, Meta, LinkedIn, MailerLite) may process data outside the European Economic Area (EEA).

Any transfer of personal data is carried out in accordance with applicable legal requirements and with appropriate safeguards required under the GDPR.

COOKIES POLICY

9. What Are Cookies?

Cookies are small text files stored on a user's device while browsing a website.

They are used to ensure the proper functioning of the website, improve user experience, and perform statistical analyses.

10. Types of Cookies Used

Essential Cookies

Cookies necessary for the proper operation of the website.

Analytical Cookies

Cookies used to analyse website traffic and user behaviour.

Marketing Cookies

Cookies used for marketing activities and measuring the effectiveness of advertising campaigns.

11. Analytical and Marketing Tools

The website may use the following tools:

  • Google Analytics,

  • Google Search Console,

  • Meta Pixel (Facebook),

  • LinkedIn Insight Tag,

  • Other tools supporting marketing and analytical activities.

These tools may collect information about how users interact with the website.

12. Managing Cookies

During the first visit to the website, users are given the option to manage their cookie preferences.

Users may also change their browser settings regarding cookies at any time.

Restricting the use of cookies may affect certain functionalities of the website.

13. Data Security

The Controller applies appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, alteration, or destruction.

14. Changes to This Policy

The Controller reserves the right to amend this Privacy and Cookies Policy.

The current version of the Policy is always available on the website.